- The customer takes the responsibility for the rented equipment.
- In the case off theft or irreparable breackage, without risk coverage, the market value of the equipement will be charged to the user.
- In case of theft, the customer is required to report it to the competent local authorities.
- The equipment is not insured. By means of a regulating agreement and by paying an additional 10% of the rental price, the risk of breakage or theft of the equipment passes for the 75% to the owner (Mountain Life).
- In case of total breakage or theft of the rented equipment with regulating agreement, the equipment must be refunded by the customer to the extent of 25% of the list price submitted by the manufacturer.
- In case of partial damage of the equipment without regulation agreement, the repair expenses will be charged to the customer according to the valid price list for repairs.
- The rented equipment must be paid including the day of restitution and must be handed over by the evening of the last day.
- It is always possible to substitute the rented equipment with other gear having the same price. The first change is free of charge.
- It is also possible to substitute the equipment with gear of another category having a different price. In case a higher category is chosen, the price difference will be charged. There will be no refund for changes to a lower category.
- The advance cancellation of the rental contract is possible by returning the equipment without claims for refund by the customer.
- Refunds are granted only in the event of illness and/or injuries proven by a valid health certificate.